Robotic Process Automation (RPA)
Robotic Process
Automation
RPA and BPM save time and effort, elevate your employees’ experience, ensure compliance and improve customer experiences. RPA solution streamlines processes to uncover efficiencies and provide insights to pave the path to fast and cost-effective digital transformation process. By automating tasks, your team will invest their time wisely which would affect their performance. With robots handling repetitive tasks, teams are free to deliver extra services to your highest-level customers.
RPA is a software (bots) that can mimic human behavior. Attended robots work in tandem with humans and can operate while the human agent is active on the computer. On the other hand, unattended robots operate behind locked screens and are designed to execute automations that don’t require any human intervention.
Robotic process automation can be applied to various computer tasks to accelerate the speed and efficiency they are performed. Some use cases inc+lude: website scraping, payroll processing, document generation, underwriting loans, claims processing, membership renewals, order processing and shipping notifications.
Why would your business need RPA?
Transitioning to RPA, enterprises aim to reduce labor costs, increase productivity, reduce error rates and improve customer satisfaction. Industries in finance, banking, healthcare and many more have implemented RPA to streamline processes, mitigate risk and increase productivity. Bots improve data analytics and accuracy through sophisticated data management by extracting data from different sources and screens, then combining and migrating the data to form metadata. Inaccuracies and duplications are removed. Another benefit of RPA is its easy implementation: it is integrated in current software without changing existing computer systems. Employees have more time to perform value adding activities that require human characteristics such as creativity, emotional intelligence and customer service.
The market for RPA is quite promising. In 2018, Gartner estimated that global spending on this technology hit nearly $680 million and predicts the industry will grow 57 percent during 2019, making it the fastest growing software category by more than 200 percent.
By 2025, RPA software is expected to perform the same output as 140 million full-time employees, having a potential impact of $5 to $7 trillion.
Recently, robotic process automation has stepped into the spotlight. This is likely due to the simplicity of implementing and adopting it compared to Business process Automation, which requires much more legwork.
While RPA has become the more popular of the two, this doesn’t mean BPA isn’t important. In fact, RPA and BPA are just two different approaches to reaching the same goal.
Business process automation (BPA) is a solution to optimize entire business processes with automation. The goal is to eliminate repetitive workflows and improving the efficiency and productivity of the work process.
BPA covers end-to-end automation of workflow process; it doesn’t focus on one department or process, but rather looks at the organization on a holistic level to see which processes could be improved through automation.
With business process automation, typically an in-depth analysis of the business’ inefficiencies is required to assess the largest problems the organization is facing. It usually also involves building a solution from the ground-up rather than adjusting and optimizing existing processes.
What is the difference between RPA and BPA?
What is the difference between RPA
If your business has major automation needs and requires a deep analytical assessment, then BPA may be the best bet. If you’re looking to optimize existing processes or just continue operations until you can do a major automation fix, use RPA.
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